On September 4, 2010, we received our monthly financial reports from Apple. These reports include the number of apps sold, the amount of money to be paid to us and so on.
While going over the reports we noticed three apps that did not belong to us. After a quick bit of research, we found that we received the financial reports of two other companies. Our reporting tool, Appfigures, had imported the new apps. Clearly something was wrong. Later that day, we received an email from AppFigures pointing to their blog post with more information, indicating that it was a widespread problem. Apple removed the reports from their portal that evening.
Apple’s silence on this issue is worrying. The reports we received were from smaller devs like ourselves, but what if we had instead seen reports from large public companies like EA? How should we react to the possibility of our financial records being leaked to our competitors?
We believe that a full disclosure of the incident should be made available to all of the developers affected. We would like to see Apple do the right thing and come clean on exactly what happened, along with assurances that it will not happen again in the future.
We would love to hear your comments.